Shipping & Delivery
We know you want each order shipped as quickly as possible. We've selected delivery companies recognized for both speed and dependability so your order arrives promptly and in the best condition. On some items, you'll have delivery options.
DCSGrills.com utilize USPS, UPS and Federal Express for cost-effectiveness when product size permits. Travel times for UPS and FedEx range from 3-5 business days.
Please feel free to call us at 1-800-357-5044 or contact us to arrange for Next Day or 2nd Day Air on eligible products.
For items shipped through UPS or FedEx, signatures are not generally required upon delivery. Often, the driver will make that choice and you may want to leave a note stating a signature is not necessary. For business deliveries, signatures may be required.
We use commercial carriers (truck) for larger pieces, fragile items, and multiple-piece orders to reduce shipping costs. Typically, a carrier representative will call to schedule delivery and someone will need to be present to accept the package(s).
White glove and international services are available upon special request. We provide our customers with this service when special product care is required, or if you select to upgrade the standard delivery provided for your order. Please contact us for more information.
For additional information and to view our full Shipping Policy, please click here.